Coffee Machine Service & Support

Need help ? Call: 03333 448042

Our first class service promise means you can relax, knowing that expert help is always on hand. All our coffee machines are precision engineered from top quality components and designed with reliability and longevity in mind, but for full peace of mind we offer a service package that’s second to none.

Free engineer call out

In the unlikely event the machine develops a fault one of our engineers will attend your site 365 days a year.

Instant support

Our in-house technical support team can resolve 98% of calls without the need for an engineer’s visit.

First time fix promise

Our fully trained technicians carry over 900 spare parts, guaranteeing that a very high proportion of issues are fixed first time.

Replacement loan machine

In the unlikely event your machine cannot be fixed on site we will always include a replacement on every service vehicle.

The personal touch

You’ll have your own account manager, who’ll be in touch regularly to discuss stock levels, resolve any issues and discuss any feedback.

UK Delivery

rijo42 trained technicians full UK coverage

Coffee Machine Repairs

Excellent first time fix rate on all coffee machines

7 Days / 365 Days a Year

7 Day / 365 Days a year technical support

Freephone Support

0800 freephone service support number

First class service

When you choose a rijo42 coffee machine, we’re here every step of the way to offer advice and support, from initial purchase to after-sales care. We’ll help you select the options that are right for you and your business, and we also offer full installation and training. We also carry out regular preventative maintenance checks, and we often find and resolve any potential issues before they even happen to keep any downtime to a minimum.

Complete Peace of Mind

What We offer

  • Installation
  • Our own UK technicians (we don’t use subcontractors)
  • Fully trained, first class technicians
  • Full range of parts for an excellent first time fix rate
  • Back up loan machine available
  • Service available 7 days a week, 365 days a year
  • Water filtration fitted as standard to prevent limescale buildup

For more information about our first class support service please click here.