Rest assured you're in safe hands


Keep your machine running 24/7

When you choose a rijo42 coffee machine, we’re here every step of the way to offer advice and support, from initial purchase to after-sales care.

We’ll help you select the options that are right for you and your business, and we also offer full installation and training. We also carry out regular preventative maintenance checks, and we often find and resolve any potential issues before they even happen to keep any downtime to a minimum.

First Class Service Promise

Our first class service promise means you can relax, knowing that expert help is always on hand with 365 days a year support.

Free Engineer Callout all Year Round

In the unlikely event the machine develops a fault, one of our engineers will attend your site 365 days a year*.

*Subject to service agreement terms and conditions.

Instant In-House Technical Support

Our in-house technical support team can resolve 98% of calls without the need for an engineer’s visit.

Your Personal Account Manager

You’ll have your own account manager, who will be in touch regularly to check your stock levels, resolve any issues and discuss any feedback.

0800 Freephone Support

No matter what you need, our team is always on hand over the phone to help.

Replacement Loan Machine

In the unlikely event your machine cannot be fixed on site, we will always include a replacement on every service vehicle.

First Time Fix Promise

Our fully trained technicians carry over 900 spare parts, guaranteeing that a very high proportion of issues are fixed first time.

rijo42 is rated

Based on 207 reviews

5 Stars
VR 5 Stars
Verity Robinson

Good stuff!

Jay was polite, helpful and knowledgeable. He had not been given all our requirements but he was able to adjust accordingly without any complaints and the install was completed successfully.

DA 5 Stars

Excellent service and installation

Excellent service and installation. Nick talked us through every little detail.

CT 5 Stars
Catherine Taylor

You can’t get better than that!

I placed an order but Rijo sent the wrong product by mistake. After a quick call they rectified this issue without fuss and I received my product the very next day.

SK 5 Stars
Samantha Keiley

Installation of new Rijo Machine

Once we decided to go ahead with installing a new Rijo coffee machine, everything ran like clockwork. Paperwork filled in, engineer called to schedule installation date, machine installed.

JL 5 Stars
John Lacy

Another great experience

Dealing with rijo as ever has been a pleasure. From talking through our needs with Ben and Shaun, to working within our budget and timeframe the relationship and service was excellent.

AH 5 Stars
Ashleigh H

Great coffee !

Great coffee, fast and responsive helpline team when assistance is needed, and a big shout out to Shaun Gibbs who is super friendly and always available to help. (And drop an emergency bag of coffee off every now and again!)

AM 5 Stars
Alex McMillan

Great Service and Coffee!

Unbelievable service from Rijo. Called them Monday morning and Shaun came out the same day and gave us a great demo of all the Machines. We picked one and it was installed the same week.

CC 5 Stars
Caroline Cooke

I’ve found my coffee supplier!

I’ve found my coffee supplier!
So excited to be working with Rijo42, fantastic customer service, Orders come incredible quick and arrive safely. Coffee smells and tastes divine too!

DK 5 Stars
Medical Spa UK

Our patients love this coffee!

We have a Rijo42 capsule machine with Tunki coffee capsules at my MedSpa. The service we receive from telephone ordering team and quality of the coffee is a very high standard.

KO 5 Stars
Katherine O’Brien

Brilliant experience from start to finish.

Shaun went out of his way for us so we were set up in time for our event. Fully recommend to anyone ! Thank you x

IS 5 Stars

Excellent Service

We have recently had 3 RSD Touch machines installed into our office and we are delighted! The service from start to finish has been amazing.

AC 5 Stars
Amanda Carpenter

The best coffee suppliers in the world

The best coffee suppliers in the world! We have used Rijo for 4 years, customers love it and never a problem. Great team of people who can never do enough to help! Thank you Sam and Naz

TH 5 Stars
Thomas Havlin

Fantastic Service, Thanks Shaun

We have recently opened a bar in Longton and contacted Shaun to see what Rijo could offer. Shaun gave us a number of options and assisting us in finding the machine and bean best for our business.